info@sorrisniva.no
+47 784 33 378
As one of Norway's first tourism companies, Sorrisniva has undergone and passed ISO certification for ISO standards 9001 and 14001, for quality and the environment.
At Sorrisniva, we welcome guests from all over the world. Therefore, we wanted to ensure that we meet their demands for high quality and guest satisfaction. Sorrisniva's strategy, sets high standards for procedures, and through the ISO 9001 and 14001 certification, we have developed the processes and quality and assured all parts of the company.
ISO is a worldwide association of national standardization bodies, which prepares and publishes international standards. The members are standardization organizations from 165 member countries.
ISO 9001 is the world's most recognized standard for quality management. The standard has a strong focus on customer satisfaction.
The standard is based on 7 principles for quality management: Customer focus, leadership, people's commitment, process thinking, improvement, evidence-based decision-making and relationship management.
The standard is largely about making our customers satisfied, and satisfied customers are worth their weight in gold. It is proof that our company works actively to meet demands and expectations for quality and customer satisfaction.
The benefits include achieving increased customer loyalty and increasing the repeat purchase rate by meeting the customers' demands and expectations. Be able to work smarter and save time, money and resources. Motivate and engage employees with clear and effective internal processes. Reduce costs and time to market through more efficient use of the company's resources.
ISO 14001 Shows best practices for proactively managing the company's impact on the external environment. Because the certification is carried out by an independent third party, customers know they can trust that we actively reduce the environmental impact of our company, products and services to a minimum.
The main elements of the standard are: Environmental policy, planning, implementation and operation, control and improvement, management evaluation and ever greener.
The standard requires that the company clarify all environmental impacts and other aspects in that connection, and that we then take measures to improve the procedures in priority areas. ISO 14001 sets out good practices for a precautionary policy for our company's impact on the environment. With an ISO 14001-certified management system for the environment, we go further than just fulfilling the regulations.
As a result of ISO, Sorrisniva has prepared main goals and sub-goals in its work with ISO 9001 and 14001. In addition, we have departmental goals for the work.
Our focus is continuous improvement!
As one of Norway's first tourism companies, Sorrisniva has undergone and passed ISO certification for ISO standards 9001 and 14001, for quality and the environment.
At Sorrisniva, we welcome guests from all over the world. Therefore, we wanted to ensure that we meet their demands for high quality and guest satisfaction. Sorrisniva's strategy, sets high standards for procedures, and through the ISO 9001 and 14001 certification, we have developed the processes and quality and assured all parts of the company.
ISO is a worldwide association of national standardization bodies, which prepares and publishes international standards. The members are standardization organizations from 165 member countries.
ISO 9001 is the world's most recognized standard for quality management. The standard has a strong focus on customer satisfaction.
The standard is based on 7 principles for quality management: Customer focus, leadership, people's commitment, process thinking, improvement, evidence-based decision-making and relationship management.
The standard is largely about making our customers satisfied, and satisfied customers are worth their weight in gold. It is proof that our company works actively to meet demands and expectations for quality and customer satisfaction.
The benefits include achieving increased customer loyalty and increasing the repeat purchase rate by meeting the customers' demands and expectations. Be able to work smarter and save time, money and resources. Motivate and engage employees with clear and effective internal processes. Reduce costs and time to market through more efficient use of the company's resources.
ISO 14001 Shows best practices for proactively managing the company's impact on the external environment. Because the certification is carried out by an independent third party, customers know they can trust that we actively reduce the environmental impact of our company, products and services to a minimum.
The main elements of the standard are: Environmental policy, planning, implementation and operation, control and improvement, management evaluation and ever greener.
The standard requires that the company clarify all environmental impacts and other aspects in that connection, and that we then take measures to improve the procedures in priority areas. ISO 14001 sets out good practices for a precautionary policy for our company's impact on the environment. With an ISO 14001-certified management system for the environment, we go further than just fulfilling the regulations.
As a result of ISO, Sorrisniva has prepared main goals and sub-goals in its work with ISO 9001 and 14001. In addition, we have departmental goals for the work.
Our focus is continuous improvement!
