info@sorrisniva.no
+47 784 33 378
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Arctic Wilderness Lodge
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Frequently Asked Questions.

General Questions

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What does Sorrisniva mean?

The name Sorrisniva comes from the early Finnish immigration to the Alta River and describes the burbling of the water as it flows over the riverbed.

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Do you offer free WIFI?

Yes, Sorrisniva offers free WIFI in all buildings, however there is no reception in the Igloo Hotel.

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What are your environmental policies and objectives?

Sorrisniva prides itself on its environmental sustainability. Please refer to our Social, Safety and Environmental Policy under the Policy section of this website.

Our Policies

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Does your restaurant serve local food?

Our restaurant is renowned for the quality of the local produce we use. Please see the Restaurant section of this website for more information.

Gourmet Dining

Travel

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Where are you located?

Sorrisniva is located just outside of the city of Alta which is located in Arctic Norway at ca. 70 degrees Northern latitude. We are in the Finnmark county of Norway.

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How may I travel to Sorrisniva?

You can fly to Alta airport from Oslo, the capital of Norway, on a ca. 1 hour and 45 minute flight to the North. From the airport in Alta it is a 30 minute car drive inland to Sorrisniva.

Travel Information Page

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How can I get from Alta airport or the city centre to Sorrisniva?

Sorrisniva offers both private and shared mini bus transport for staying and activity guests. You may reserve the transfer on line and consult the schedule via the link below. Private transfers may be booked at your convenience. You may also hire a taxi on the number listed in our Travel Information. There is no public transport to and from Sorrisniva and Alta.

Travel Information

Transport Booking
Travel Schedule
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Do you have charging stations for electric cars?

Yes, Sorrisniva has several charging stations available on site.

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Do you offer child seats?

Yes we can provide child seats for our private and shared transfers.

Seasons

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What is the best time or season to visit Sorrisniva?

Sorrisniva offers year round premium accommodation and each season has its own special Arctic attractions and the opportunity for different experiences as diverse as the Midnight Sun and staying in the Igloo Hotel under the Northern Lights. Please consult the Seasons and Experiences pages on the website for more information about the attractions of the different seasons at Sorrisniva.

Spring

Summer

Autumn

Winter

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What is the temperature like in the autumn?

Autumn is aften considered the best season by the locals due to the tranquillity created by the slow lengthening of the night and the emergence of the Autumn colours. Autumn temperatures range from an average of day / night temperatures of 10° / 4° in September to -1° / -7° in November as the winter approaches.

Annual Alta Weather Information

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When does the first snowfall usually occur at Sorrisniva?

The first snowfall can occur in October however stable snow conditions normally occur from the beginning of December.

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Is there daylight during the winter?

The sun does not rise above the horizon between 26 November and 15 January each year however the Polar Night has its own special light conditions. The middle of the day has a bright twilight and with the snow covered landscape it is much lighter than you may expect. The Polar Night is much lighter than the darkness at night nearer the equator.

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How cold does it get in the winter?

Winter is normally stable and cold at Sorrisniva with temperatures between -5 and -20 degrees.

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Will we need to bring our own warm clothing?

The seasons at Sorrisniva have a wide range of temperatures however it is advisable to always have warm and good outdoor clothes with you. During the winter it is important to have appropriate clothing, please refer to our How to Dress guidance via the link below. Yes, proper winter clothing is advised. Most of the activities in the Alta region include winter clothing for guests to use. If you are participating in an outdoor experience we will provide you with special clothing as appropriate. However the Arctic Wilderness Lodge is always warm and cosy so you may always retreat inside and view the local wilderness from the spacious lounge or the privacy of your own room all of which have extensive glass facades.

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How To Dress - Winter
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Can we drive a car in winter without any experience of winter driving?

It is not necessary to have special training in driving on winter roads and the local roads are well maintained however you should take extra care if driving in winter especially during snow storms. All rental cars are fitted with special winter tyres.

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When is the best time to see the Northern Lights?

Alta is called the city of the Northern Lights due to the frequency of the lights being seen and at Sorrisniva this is even more the case due to the lower artificial light levels making the night sky more visible. At Sorrisniva you may see the Northern lights (also known as the Aurora Borealis) from the middle of September through to the end of March.

Northern Lights Experiences

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Are there many mosquitos in the summertime?

Although found in and around the area near Sorrisniva it is mostly on the inland plateau (Vidda) of Finnmark that you experience large numbers of mosquitos in the summer months.

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When is the best time to experience the midnight sun?

At Sorrisniva the midnight sun may be seen between 16 May and 26 July each year when the sun never sets. However it is light all day from mid April to mid August. You can find more information about this season here: Summer Season.

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Arctic Wilderness Lodge

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Where can I find more information about the Arctic Wilderness Lodge?

You can find more information about the Arctic Wilderness Lodge.

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What are the check-in / check-out times?

Check in from 15:00 / 3pm .

Check out before 12:00 / noon.

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Do you offer late check-out?

Yes, we do offer late check-out upon request subject to occupancy the following night.

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What is included in an overnight stay?

An overnight stay includes your premium room or suite, access to the panoramic lounge and bar areas, easy access to local wilderness trails, gourmet breakfast and WiFi.

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How far from the river is the lodge located?

The lodge is located directly on the bank of the Alta River.

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Do all rooms offer a view of the river?

Yes, all rooms have panoramic windows and private balcony overlooking the Alta River, nearby mountains and the local wilderness.

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Is it possible to have room service and in room dining?

In room dining and room service is possible if you are staying in the suite rooms.

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Are some of the room’s wheelchair accessible?

All rooms are wheelchair accessible, and two of our River Rooms are handicap adapted.

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What are your room amenities?

Each room has WiFi , hair dryer, shampoo, conditioner, body wash, and a capsule coffee machine.

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Is there a souvenir shop on site?

Yes, Sorrisniva has its own souvenir shop on site.

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Igloo Hotel

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Where can I find more information about the Igloo Hotel?

You can find more information about the Igloo Hotel here.

General Information - Igloo Hotel
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What are the check-in / check-out times?

Check in from 12:00 noon.

Check out before 10:00 am.

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Do you offer late check-out?

Unfortunately we cannot offer late check out from the Igloo Hotel, but it is possible to arrange late check-out in the Lodge at an additional cost depending on availability. Please contact reception to see if this is possible.

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What do we need to bring to stay in the Igloo Hotel?

We recommend wearing a wool base layer and taking a down layer with you if needed. It is also recommended to wear a hat. Included in the overnight stay is an extreme sleeping bag suitable for up to -40 degrees celcius.

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Are there any toilets inside the ice hotel?

Toilets are located in the separate warm building which is connected to the ice hotel in addition to the bathrooms in the main service building.

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What is the temperature inside the ice hotel?

The temperature inside the ice hotel is a steady -4 to -7 °C.

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What is included in an overnight stay?

Your overnight stay includes your Igloo room, viewing the Igloo common areas and ice art, the Ice Bar and access to the adjacent service building where you have storage for your luggage, toilets and showers, sauna and the Lavvu restaurant. Your stay also includes free WiFi in the service building, Arctic sleeping bag and pillow for your Igloo room bed and breakfast.

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Is there access to a sauna and jacuzzi?

Yes your stay in the Igloo Hotel includes access to the sauna in the morning and you may also book a jacuzzi.

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Is the Igloo Hotel wheelchair / stroller accessible?

Yes, the Igloo Hotel is accessible to those using a wheelchair or stroller.

Experiences

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What happens if there is not enough snow to do snow experiences?

Sorrisniva will always suggest an alternative when experiences must be cancelled due to lack of enough snow however that is not common. A refund is available when guests choose not to accept the alternative offer.

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How many people are participating in the different activities?

All experiences offered by Sorrisniva are in small groups to ensure quality and safety and you  may be book them as a private activity if you wish.

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Do we need a driving licence to drive a snowmobile?

Yes. You muset either have a snowmobile license, or a drivers license.

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Will we need to bring our own warm clothing?

You should bring appropriate clothing and we will also provide special clothing for experiences which require that.

How To Dress - Guide
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Are there good places to hike or walk around Sorrisniva?

Yes, the area around Sorrisniva is excellent for hiking along the riverbank or on marked trails in the local wilderness. In winter there is also a marked hiking trail for snowshoeing.

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What are the most popular experiences offered by Sorrisniva?

All of our experiences are popular with our guests and we are regularly changing them to cater for our guests preferences. During the summer the most popular experience is a trip to Alta Canyon by Riverboat, in the autumn we start with northern lights experiences, in the winter we have snowmobile experiences, and year-round we have a king crab experience.

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Are all guides certified?

All of the guides leading Experiences at Sorrisniva are highly experienced to ensure your safety. There are not official certifications for our special experiences but no one knows the local conditions better than our guides.

Restaurants

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Is there a restaurant on site?

Sorrisniva has two restaurants the traditional Lavvu Restaurant and the Maku Restaurant.

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Is the restaurant open for non-staying guests?

Yes, the Sorrisniva restaurants are available to non staying guests subject to availability. Please book in advance by contacting us at booking@sorrisniva.no or +47 78 43 33 78.

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Does the menu include options for guests with dietary restrictions including vegans, vegetarians, gluten free or other allergies?

Our chefs are happy to accommodate all your needs and requests. We have vegan and vegetarian options and are used to catering for most types of allergies (gluten, nuts, dairy, etc.). It is important that you inform us of any dietary requirements sending an email to info@sorrisniva.no in advance of your stay. If you are staying for more than one night and plan to have dinner with us multiple nights, please notify the waiters so that we can prepare various options for you.

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Is everything on the menu local?

Sorrisniva offers premium quality cuisine based upon local produce. Our chefs create unique dishes using the best ingredients from Arctic Norway including reindeer and moose from the tundra, seafood from the Alta River and Norwegian sea, vegetables from local farms and berries picked in the local wilderness.

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What time is dinner?

Dinner is served from 17:00 with the last table seating at 20:00 in Maku Restaurant year-round. Lavvu Restaurant is open from 17:00 with last table seating at 20:00 from December 20th until April 7th.

Events

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Is an exclusive booking of the entire lodge possible?

Yes, an exclusive booking of the Lodge and or Igloo Hotel is possible subject to booking well in advance. Contact us for a quote.

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Are you offering special rates for groups?

Yes, we offer special rates for accommodation and activities when groups size consists of 10 or more people. For booking please send us an email at booking@sorrisniva.no or call us t +47 78 43 33 78.

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Do you have any meeting room facilities?

Yes, fully one equipped meeting room for up to 13 people, and one meeting room for 30-60 people during low-season.

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Can an activity be adapted?

All activities can be adapted as part of a larger group event or private booking. This is by request only.

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Can we get married at Sorrisniva?

Yes, Sorrisniva is one of the most remarkable places in the world to celebrate your wedding and create lifelong memories. Please refer to the below link for more information.

Event - Weddings

Booking and Payment

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What are the booking terms and conditions?

Please see our Terms and Conditions.

Download - Terms & Conditions
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What are the cancellation policies?

Please see our terms and conditions.

Download - Terms & Conditions
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Do we need to book in advance?

We always advice to book your stay and activities in advance. This to be 100% sure that your requested room type, activity, and other services are available.

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What are the payment policies?

Please see our terms and conditions.

Download - Terms & Conditions

Policies

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Where can I find information about Sorrisniva's policies?

You can see our policies on the following page - Our Policies

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What is the smoking policy?

Smoking is only allowed in designated areas outside of the buildings, and is not permitted in the Arctic Wilderness Lodge or in the Igloo Hotel.

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Are pets allowed?

Pets are not allowed inside any buildings at Sorrisniva.

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Can we bring our own alcohol?

Only alcohol bought at Sorrisniva is permitted to be consumed on site.

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Can we bring our own food?

Apart from snacks bought on site, food is not to be prepared or consumed in the rooms either in the Lodge or Igloo Hotel.

Contact us

Contact ―

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About Us

Sorrisniva History
Igloo Hotel History
Photo Gallery
Careers
Our Policies

Useful Links

Book Online
Gift Cards
Opening Times
Frequently Asked Questions
Travel Information
Transport Timetable
How To Dress (Winter)
How To Sleep In The Igloo Hotel
Download Page

Contact Info

+47 784 33 378
info@sorrisniva.no
Sorrisniva 20, 9518 Alta

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info@sorrisniva.no
+47 784 33 378
Home
Arctic Wilderness Lodge
Igloo Hotel
Seasons
The Northern Lights
The Midnight Sun
Autumn
Summer
Spring
Winter
Experiences
Culinary Experiences
Maku RestaurantLavvu Restaurant
PackagesWeddingMeeting & EventsSustainabilityGift CardsNewsBook AccommodationBook ActivitiesNORSK nettsted